Customer Care


We accept all major credit cards, Paypal, and Apple Pay.

Sales Tax

Sales tax will be added to all sales shipping to a California postal code.


All items are handmade to order and due to the nature of the process all sales are final. However if there should be any issues with sizing or if you have a specific question regarding a piece, please do not hesitate to reach out to us at 

Ring Size

We use US standard ring sizer to size our rings. If you are unsure of your size, simply contact us to inquire a free ring sizer. 


All orders are made to order and typically ship within 5-10 business days unless noted otherwise. Both domestic and international shipments are sent via USPS with tracking information.

Once the item is shipped, typically it take 3-6 business days to arrive within the US and 10-14 days for international destinations. 

If you need an item by certain time and you want to make sure, please let us know by sending us an email at  We will do our best to accommodate your need. 


At SilverWillow Studio, we hold copyrights and patents on all of our designs and images. We request that you respect our intellectual property. Please do not copy or reproduce our designs or images. We thank you in advance for your understanding and cooperation.

Wholesale Inquiries

Please email us at

Other Questions and Feedback

We welcome your questions and comments. Please send us your questions and feedback via email at